General Terms of Car Rental

Vehicle Pickup and Return for Car Rentals

The renter, upon vehicle pickup, must have the following:

Upon vehicle pickup, the renter will be provided with the Rental Agreement, which should be checked and signed. The Rental Agreement will include all the services/insurances provided as well as any additional services desired by the renter, along with the corresponding charges.

It is necessary for the renter to inspect the vehicle upon pickup and report any existing damages to avoid being charged for damages by a previous renter.

Pickup and Return

The operating hours of the company are from 8:00 AM to 10:00 PM every day. There is no extra charge for vehicle pickup or delivery outside of our company’s operating hours. For vehicle pickup and delivery outside of our company’s operating hours, there is no extra charge.

Pickup/delivery can be arranged at different locations from those offered by our company (airport, port, train stations, and bus stations) with an additional fee, depending on the pickup/delivery location, after consultation and agreement with the renter.

Collection or delivery of the vehicle

Pickup and delivery of the vehicle

The return of the rented vehicle will be done on the day, time and place that has been set. In case of non-return of the vehicle on the specified date and time, the company has the right to pick up the car from where it is and any costs are borne entirely by the renter.

In the event of a delay in returning the vehicle by more than 2 hours from the specified delivery time, the rental company has the right to charge an additional rental day. Any part of the payment amount is not given back if the car is returned earlier than the end of the rental period.

Car Insurance

It is NOT included in the rental price Gross Exemption Insurance

The exemption amount is €300.00 - €1200 (depends from car catecory)

Habit Rent A Car has the right to request a guarantee equal to the amount of the car insurance waiver

Civil insurance or Insurance against third parties

Included in the rental price

Security against theft (full/partial), fire and crystal breakage

They are included in the rental price.

Personal Accident Insurance

It covers the cost of hospitalization and in general any medical costs for both the driver and the passengers of the vehicle and is included in the rental price.

THE INSURANCE DOES NOT COVER DAMAGES IN THE FOLLOWING CASES

Fuel Policy

The vehicle must be returned with the same amount of fuel that was delivered. Otherwise, the renter will be charged for the missing quantity at an equal value, plus a fuel service and refueling fee as stated in the “Additional Charges” field. If the vehicle is returned with extra fuel, the value of the fuel will not be refunded.

Minimum Rental Period

The minimum rental period is 24 hours (One Day). If the car needs to be returned later than the agreed-upon time, the renter must inform HABIT RENT A CAR in advance. Insurance coverage is valid only for the agreed-upon rental period stated in the rental agreement.

Mileage

Second (2nd) / Additional Driver

It is possible to include a second driver in the rental agreement free of charge, while a third driver is charged at €3.00 per day.

Prices

The prices displayed on the website are internet offers.

Fines & Administrative Penalties

Fines and administrative penalties resulting from violations of the Highway Code during the rental period are solely the renter’s responsibility.

Loss or Destruction of Key

In case of key loss, immediate notification is required for replacement. The cost of key replacement is exclusively the renter’s responsibility and is not covered by any insurance.

Cancellation Policy

In the event of a cancellation by the renter, who made the reservation through the website, within a time frame of less than 24 hours from the scheduled rental date,HABIT RENT A ACR entitled to request the amount of the deposit from the renter or withhold the reservation deposit.

No Show

If the renter fails to pick up the vehicle on the agreed-upon date and time without prior written or telephone notification, CAPTAINS CAR RENTAL will cancel the reservation after a period of 3 hours. CAPTAINS CAR RENTAL reserves the right to charge the renter for one day’s car rental.

Extension of Rental

If the renter wishes to extend the vehicle rental beyond the period already agreed upon, they must HABIT RENT A CAR to arrange for the extension to be noted in the Rental Agreement, subject to availability either in the already rented vehicle or in another vehicle of a similar category.

In case of unavailability, the extension of the rental will not be accepted, and the renter must return the vehicle.

Payment Methods

The deposit payment can be made either by bank transfer or with a credit card or in cash. The settlement can be made in cash or with a credit/debit card.

HABIT RENT A CAR accepts the following cards: Visa, Mastercard. VAT is included in the prices for all car rentals.

Privacy Policy

All personal information provided by renters through the reservation process on our website is strictly confidential and used solely for the purpose of car rental reservation with HABIT RENT A CAR

Additional Charges

Vehicle Type Changes

HABIT RENT A CAR reserves the right, depending on availability, to provide a different vehicle type than the one originally reserved, of equivalent or higher category.

Renting Outside Borders

Strictly prohibited.

Roadside Assistance

Intersalonika (24-hour service)

Taxes

All prices and charges mentioned herein are subject to VAT, and at certain stations, a municipal tax of 0.5% on the rental price is also applied.